**Effective Date:** March 2025
Simply Good Food Ltd ("SGF," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile application, or interact with our services.
1. Information We Collect**
We collect various types of information in the following ways:
**a. Personal Information You Provide:**
- - When creating an account (name, email, phone number, delivery address)
- - When signing up via Single Sign-On (SSO) (e.g., Google, Facebook, Apple ID)
- - Payment details (processed securely by third-party payment providers)
- - Customer support interactions
**b. Information We Automatically Collect:**
- - Device information (IP address, browser type, operating system)
- - Usage data (pages visited, order history, time spent on the app)
- - Location data (if enabled for delivery services)
**c. Information from Third Parties:**
- - Authentication data from SSO providers
- - Marketing and advertising partners
2. How We Use Your Information**
We use your information to :
- - Process and deliver your orders
- - Improve and personalize user experience
- - Offer customer support and resolve issues
- - Communicate promotions, offers, and updates
- - Ensure security and fraud prevention
- - Analyze website and app performance
3. How We Share Your Information**
We do not sell your personal data. However, we may share it with:
- - Delivery partners for order fulfillment
- - Payment processors for secure transactions
- - SSO providers for authentication
- - Service providers for analytics and marketing
- - Legal authorities when required by law
4. Data Security**
We implement appropriate security measures to protect your data. While we strive for secure data transmission, no method is 100% secure. Please use strong passwords and keep your login credentials confidential.
5. Your Choices & Rights**
- - **Access & Update:** You can review and update your personal information in your account settings.
- - **Delete Account:** You may request account deletion by contacting us.
- - **Marketing Preferences:** Opt-out of promotional emails at any time.
- - **SSO Login Management:** You can manage your SSO authentication settings within your third-party account settings.
6. Cookies & Tracking Technologies**
We use cookies to enhance user experience, analyze site traffic, and enable personalized content. You can manage cookie preferences in your browser settings.
7. Retention Period**
We retain your data for as long as necessary to fulfill our services or comply with legal obligations. Inactive accounts may be deleted after a certain period.
8. Changes to This Privacy Policy**
We may update this policy periodically. Any changes will be posted on our website with the effective date.
9. Contact Us**
For questions or concerns regarding this policy, contact us at:
**Simply Good Food Ltd**
Email: info@simplygoodfood.mu
Phone:+230 434 3152
